Welcome to the Client Portal for Carelon Behavioral Care, New York Practice.
*If this is your first time with us, please request an appointment as a guest.* We will send you a link to create your account once your appointment is scheduled and verified. Returning members can log in to manage your appointments, join telehealth sessions, and complete paperwork.
This portal will allow you to make appointment requests and is not guaranteed until you receive a call/email accepting your appointment.
Take time for your well-being!
You, your family, and your loved one’s whole health is important to us. No problem is too big or small.
We provide assistance to New York Residents through:
* Video Counseling via computer or tablet
*Counseling
* Medication management **We do NOT prescribe controlled substances**
Counseling Services are available only to members aged 16 years and older that are residents of New York. Please call our office at 855-227-6562 for more information.
Medication Management Services are available only to members aged 16 years and older that are residents of New York. Please use this Self-Scheduling Tool.
Many conditions can be addressed over the phone or computer. In some cases, your licensed Emblem Health counselor may recommend an in-person session. If a specialty doctor is needed, we will connect you with a qualified expert.
If you need further assistance please contact us at 855-227-6562 or contactcbc@carelon.com. We look forward to serving you!