Welcome to the Client Portal for Carelon Behavioral Care!
*If this is your first time with us, please request an appointment as a guest. *We will send you a link to create your account once your appointment is scheduled and verified.
Returning members can log in to manage your appointments, join telehealth sessions, and complete paperwork.
It is important to note that the portal will allow you to make appointment requests BUT is not guaranteed until you receive a call/email accepting your appointment. Please complete Client History Form and Consent for Treatment Form prior to your first appointment.
**All sessions will be scheduled in the Time Zone you see displayed before the Providers name. Even though your appointment confirmation on the Therapy Portal will say your appointment EDT, your appt will be in the Time Zone that is listed before your Provider. If you have any questions on your appointment time, please contact us directly at the number below.**
If you need further assistance, please contact us at 855-227-6562 or contactcbc@carelon.com. We look forward to serving you!