Welcome to the client portal for Licensed Professional Counselor Jennifer L. Hillier, M.A. LPC-S, CCTP of Mending Hearts Counseling (MHC). Our therapy portal allows clients to complete and upload their required documents and assessments before starting counseling. Your client portal will allow you to check availability, request appointments, manage your appointments, and join telehealth sessions.
**************Accepting new clients located in Texas, Colorado, Florida, Nevada, and Vermont only.**************
All appointments are scheduled in Central Standard Time (CST) to ensure everyone is on the same page regarding the timing.
NEW CLIENTS:
To set up your portal, please allow 24 business hours for the admin to process your request. Once it's ready, you'll receive an email confirming your portal has been set up. Due to our limited appointment availability, we kindly ask you to complete and upload all required documents within two business days (48 hours). If this process is not completed on time, your appointment will be canceled. We also recommend calling your mental health provider to verify your coverage.
ESTABLISHED/NEW CLIENTS:
We require a 48-hour cancellation policy. Failure to provide Mending Hearts Counseling with a 48-hour cancellation notice will incur a cancellation fee. Cancellation fees are based on your insurance provider's contracted or private pay rate with Mending Hearts Counseling. Please log onto your client portal to cancel your appointment before the 48-hour required notice. If you need assistance, please get in touch with us at admin@mending-hearts.com
If you don’t have a portal account or have forgotten your password, don't hesitate to contact us at admin@mending-hearts.com.
Thank you for choosing all-inclusive Licensed Professional Counselor Jennifer L. Hillier for your therapeutic needs.
"Therapy Designed to Help You Heal and Step into Your Authentic Self." - MHC